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As always, the privacy and security of your personal information is our number 1 priority, and we want you to be aware of how we collect and handle information on our site. What information does this Web site gather? What happens when I provide personal information on this Site? What happens when I provide information on registration forms? Do you sell or give my information to non-True Digital Entertainment companies? Do you accommodate links to other sites? What does True do with non-personally identifiable information collected automatically? What does True do with personally identifiable information? Does True use the information provided online to profile its customers? Email Cookies What information is stored by the site or in cookies? Online Advertising Who do I contact if I am concerned about online advertising and privacy? Information We Collect True collects personal information such as name, address and e-mail address, when you knowingly provide it to us. Our Web servers automatically collect statistical information about your visit such as pages visited and which browsers are used to visit our site. None of this information is associated with you as an individual (see information about cookies). We use these statistics to monitor our site's performance and to make it easier for you to use. What happens when I provide personal information on this Web site? When you supply information for a specific purpose, such as online ordering of a TrueLife service, we use the information for that purpose. Evaluating your service needs and contacting you regarding additional services you may find useful. If the way we use personally identifiable information changes, TrueLife will contact you via e-mail notifying you of this change and giving you the opportunity to opt out of such use. What happens when I provide information on registration forms? When you choose to register with TrueLife or any other True sites, we request accurate contact information and preferences that help us better serve you. You will be able to choose if your contact information is used to send you company and product information, special offers and in some cases, newsletters. If you're a local True phone service customer, you may be given the option to register a profile with us (limited to specific areas). We would then store your name, purchase history and billing information to make it easier for you to shop and purchase from us in the future. Customers have access to their account information on their monthly bills or by establishing an account online. Anytime you register with us you may: Opt out. At any time after the initial registration, you can opt out by either going to Contact Us or e-mailing us your request or in some applications you can cancel/change your profile within the application itself. Update your contact and personal information any time by notifying us of changes to this information previously collected from you online.Notify us if you find an error on your bill. In order to improve your experience with us, we may decide to improve our site's ability to obtain information about users. We will update this privacy statement continually to ensure that you are aware of developments in this area. Do you sell or give my information to non True companies? No, we do not sell nor disclose individually identifiable information obtained online about our visitors to anyone outside of True. The only exceptions to this rule are the following: If you specifically authorize True to share your information with another company. It is required by law. Disclosure is necessary to protect the safety of customers, employees or property If you provide individually identifiable information at an event True sponsors with another company, or if you register on a co-sponsored Site, you may be providing the individually identifiable information to the co-sponsor. Review the privacy statement at the event or on the co-branded site to learn how the partner uses this information. Be assured that True uses this information in accordance with this privacy policy. On occasion, TrueLife shares non-personally identifiable information with non True companies in order to assess the results of a promotion or event. This information is used in aggregate only, and does not contain any information that would personally identify you. Do you accommodate links to other sites? Yes, our site contains links to other Sites. We are not responsible for the content or the privacy practices employed by other sites. However, in some instances where a service is provided through a non TrueLife partner or supplier site, such as Online Bill Pay, you can feel confident that your individually identifiable information will be protected. True requires suppliers not to use the information for any purpose other than which it was originally collected, protecting the privacy of your information. What does TrueLife do with non-personally identifiable information collected automatically? TrueLife uses cookies to collect this type of information in order to enhance your online experience as follows: Ensure that you see the correct products and pricing Manage the number of ads that you see to avoid over delivery of the same message Tailor an advertisement to better match your interests and preferences What does True do with personally identifiable information? Personal information you voluntarily supply when obtaining information, purchasing products or interacting with our advertising on True Sites is not shared for use outside True. This information is True proprietary data and is not available to any outside company in this personalized form. Should any changes be made in the way we use personally identifiable information, True will contact you via e-mail notifying you of this change and give you the opportunity to choose to opt out of such use Does True use the information provided online to profile its customers? No, True does not combine offline information about you with the online information that you provide on our Site. We have made it a requirement that you will be clearly notified at the time of online data collection for the purpose of consumer profiling. When your online purchase behavior is intended to be combined with offline information, this will be clearly stated. You will then have the ability to choose not to have that information aggregated. Email Does this site send e-mail to site visitors? At times, we may utilize e-mail for any of these reasons: To conduct online surveys To confirm orders placed online Occasionally, we may use opt-in e-mail lists from third parties to promote our latest specials In all of these situations you will be provided with direction on how to opt out of future e-mails of this nature. Cookies A cookie is a small data string our server writes to your hard drive that contains your unique user ID for our Site. We use cookies to deliver Web content specific to your interests, to keep track of your online order and to control access to our premium content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You may choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique TrueLife Site user ID. Please be aware that cookies may be required to complete certain functions on this Site, such as ordering in our online store. What information is stored by the site or in cookies? We use cookies to keep track of your online order and control access to our premium content. The cookies only contain a session identification number that our systems use to recall previous authentication or order information from our servers. Online Advertising As an online advertiser, True uses information supplied from third-party companies in several ways. This is aggregated data that does not personally identify any individual online user. This data is used to: Evaluate and prioritize site selection when developing online media plans Geographically target advertising Deliver product and pricing information applicable to the customer Gauge the effectiveness of our online advertising Again, personally identifiable information such as name, address, phone number or e-mail address is not collected unless you voluntarily supply this data in order to get further information about True products and services. In addition, some True Sites may accept advertisements from third-party advertisers. These advertisers are carefully selected to provide information about products and services that we think may benefit you. Please check the privacy policy of these Sites concerning what information may be collected by third-party advertisers. Third-party advertising companies may also utilize technology in order to measure the effectiveness of ads. Some TrueLife web pages contain clear GIFs (also know as Web beacons), electronic images that allow the third party to collect anonymous information. This anonymous information about your visits to our site is used to provide advertisements about goods and services of potential interest to you. No personally identifiable information is collected during this process. Who do I contact if I am concerned about online advertising and privacy? Please send an e-mail to our team |
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